Admissions Policy All individuals need a ticket to be admitted to men's basketball, women's basketball, men's volleyball, women's volleyball, men's soccer and women's soccer games. Children under the age of four (4) do not require a ticket if they will be sitting in an adult's lap. Children four (4) and older are required to have a ticket for entry. This policy applies to Loyola University Athletics events held at Gentile Arena and Loyola Soccer Park and excludes any postseason events.
How To Order Tickets 1. Walk-up: Fans may purchase tickets at the Loyola University Ticket Office in the Norville Center during regular office hours
2. Telephone: Fans may place an order by telephone through the Loyola University Ticket Office by calling (773) 508-WOLF (9653). If it is 10 days or less before the event, all tickets will be held in WILL CALL (see specific sport for will call instructions).
3. Online: Fans may order tickets online 24 hours a day, seven days a week by visiting Loyola's NeuLion site (online fees may apply).
Payment for Tickets Tickets will not be released or held without payment. Payments may be made with cash, personal check, Visa, MasterCard, Discover, or American Express. Checks must be made payable to Loyola University Chicago Athletics.
Will Call Men's Basketball/Women's Basketball/Men's Volleyball/Women's Volleyball: Tickets left for a guest by a coach/player can be picked up at the coach/player-guest ticket table located at the southeast entrance of Gentile Arena. All guests entering Gentile Arena must present a valid ticket for admission and are required to present a valid ID for ticket pickup at the coach/player-guest ticket table. Coach/player-guest pickup opens one hour before game time.
Men's Soccer/Women's Soccer: Tickets left for a guest by a coach/player can be picked up at the ticket table located inside Loyola Soccer Park. All guests must present a valid photo ID for ticket pickup. Coach/player-guest pickup opens one hour prior to game time.
Student Tickets Loyola University undergraduate students receive FREE admission to all Loyola University Athletics events with a valid LU ID.
Mailing of Tickets Season Tickets: Season tickets will be mailed out approximately three (3) weeks prior to the start of the season.
Single Game Tickets: Single game tickets will be mailed no later than ten (10) days prior to the game unless requested by the customer.
Ticket Replacement Lost, forgotten, stolen, laundered, or mutilated tickets purchased through the Loyola University Athletics Ticket Office may be replaced only by the person who originally purchased the tickets for no additional charge. Replacement tickets have precedence over the original tickets.
Refunds/Exchanges Refunds and exchanges will not be made for any athletic event, unless the order is not fulfilled. All sales are final.